Major fire in Crans-Montana (VS)
On New Year's Eve, a fire broke out in a bar in Crans-Montana (VS), claiming at least 40 lives and leaving more than hundred people injured.
Have you suffered physical or psychological harm as a result of the fire in Crans-Montana?
Has a member of your family been affected by the incident and you do not know what to do? Victim support services are here to help!
The cause of the fire at the bar “Le Constellation” in Crans-Montana has not yet been fully determined. The Valais public prosecutor's office has launched a criminal investigation. According to the latest findings, arson can be ruled out. At least forty people lost their lives in the tragic accident and 119 were injured, some seriously. The injured were taken to several hospitals, including those in Sion, Visp, Lausanne (CHUV), Geneva (HUG), Fribourg, Bern and Zurich. Family members and close friends of the victims, as well as those with minor injuries and witnesses, are able to obtain help, initial information or psychological support by calling the Valais Canton helpline (0848 112 117). Victim support is also available to victims and their relatives. This service also provides immediate assistance.
If you, a member of your family or someone close to you has suffered physical and/or psychological harm as a result of the fire in Crans-Montana, there are victim support services in a canton that can help you. Victim support counselling is free of charge and confidential. You are free to choose which victim support centre you wish to attend.
You can find the contact details for all victim support services here
Contact a counselling centre by telephone or email. If you are unsure whether a victim support service is the right place to go, we recommend you contact them anyway. They can help you find the right service.
How can a victim support service help you?
The victim support specialists will:
- listen to you and help you process what has happened;
- inform you about your rights;
- assist you with questions relating to insurance law or criminal proceedings;
- provide additional support, such as legal, psychological or financial assistance, under certain conditions.